In Makati (Bel-Air)

With a stay at Herald Suites Polaris, you'll be centrally located in Makati, within a 10-minute drive of SM Mall of Asia and U.S. Embassy. This hotel is 5.7 mi (9.2 km) from Manila Bay and 1.6 mi (2.5 km) from Makati Medical Center.

Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Enjoy local and international cuisine at Aurora Lobby Cafe, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Useful informations

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

• Dining venue(s)
• Fitness facilities

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. At check-in, guests must provide a negative Antigen COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in. No visitors or unregistered guests are allowed in guestrooms.

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• At check-in, guests must provide a negative Antigen COVID-19 test result.
• Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Other things you would like to know

Service animals not allowed
Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Shield between guests and staff in main contact areas
Temperature checks are available to guests
Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours 48 hours
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Negative COVID-19 test result must be of specific type(s): Antigen Antigen
Essential workers only - YES
Staff wears personal protective equipment
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Protective clothing is available to guests
Gloves are available to guests
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant
Total number of rooms - 50
Number of floors - 6