In the city center

With a stay at Parma City Hotel, you'll be centrally located in Pekanbaru, within a 15-minute drive of Riau University and Great Mosque of An-Nur. This hotel is 7.8 mi (12.6 km) from Pekan Baru Mall and 29.7 mi (47.7 km) from Tesso Nilo National Park.

Make yourself at home in one of the 59 air-conditioned guestrooms. Your memory foam bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and toothbrushes and toothpaste.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours).

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 2 days prior to check-in. This property is a certified CHSE hotel.

• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 2 days prior to check-in.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
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Other things you would like to know

Service animals not allowed
Pets not allowed
Gap period enforced between guest stays - 48 hours 48 hours
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Shield between guests and staff in main contact areas
Guests must provide proof of COVID-19 vaccination
Temperature checks are available to guests
Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours 48 hours
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Minimum age for negative COVID-19 test result requirement: 18 18
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
COVID-19 vaccine must have been received a minimum number of days before check-in: 2 2
Staff wears personal protective equipment
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Essential workers only - NO
Protective clothing is available to guests
Contactless check-in is available
Minimum age for proof of COVID-19 vaccination requirement: 18 18
Gloves are available to guests
Property does not offer onsite COVID-19 testing
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Commonly-touched surfaces are cleaned with disinfectant
Total number of rooms - 59