Near El Agora

A stay at Balcon del Alferez places you in the heart of Xalapa, within a 5-minute walk of El Agora and Juarez Park. This hotel is 0.3 mi (0.4 km) from Paseo de los Lagos Park and 0.5 mi (0.8 km) from Xalapa Cathedral.

Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Enjoy a satisfying meal at Hosteria La Candela serving guests of Balcon del Alferez.

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• No onsite parking is available
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival.

• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast and lunch.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Other things you would like to know

Service animals not allowed
Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
Protective clothing is available to guests
Individually-wrapped food options are available for lunch
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
No elevators
Total number of rooms - 8