Near Playa del Carmen Main Beach
With a stay at Hacienda Real del Caribe, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach Club and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.
Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and plasma televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Enjoy American cuisine at MAGNOLIAS, a diner which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Useful informations
The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
- Shuttle services
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- No onsite parking is available
- This property accepts credit cards, debit cards, and cash
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
- Monday - Sunday: 7:00 AM - 6:30 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
- Pool access available from 8:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
- Contactless check-out is available.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Other things you would like to know
Service animals not allowed
Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Shield between guests and staff in main contact areas
Contactless check-out is available
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Essential workers only - NO
Total number of rooms - 58