In Tulum (La Veleta)

With a stay at Hotel Casa Santiago Tulum, you'll be centrally located in Tulum, within a 10-minute drive of Tulum Beach and Tulum National Park. This hotel is 5.1 mi (8.1 km) from Tulum Mayan Ruins and 3.7 mi (6 km) from Playa Ruinas.

Make yourself at home in one of the 6 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your Select Comfort bed comes with Frette Italian sheets. Rooms have private furnished patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: PayPal
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit

The front desk is open daily from 7:00 AM - midnight. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
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Other things you would like to know

Service animals not allowed
Pets not allowed
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
No elevators
Number of buildings/towers - 1
Year Built - 2015
Total number of rooms - 6
Number of floors - 3