Enjoy international cuisine at Balam, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Visit one of the 5 bars/lounges, 3 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Pamper yourself with onsite massages, body treatments, and facials. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
1 King Bed and 1 Large Twin Sofa Bed
Overlooking the ocean
Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
1 King Bed and 1 Large Twin Sofa Bed
750-sq-foot room with pool views
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed
1220-sq-foot individually decorated room with garden and pool views
Layout - 2 bedrooms, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
1 King Bed and 1 Large Twin Sofa Bed
1100-sq-foot room with ocean views
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
1 Double Bed
Overlooking the pool
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
1 Double Bed and 1 Queen Bed
Individually decorated room
Layout - 2 bedrooms, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
1 Queen Bed, 1 Large Twin Trundle Bed and 1 Large Twin Sofa Bed
750-sq-foot room with pool views
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
2 Double Beds and 1 Large Twin Bed
Overlooking the ocean
Layout - 2 bedrooms, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed
1480-sq-foot room with pool views
Layout - 2 bedrooms, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability