Near Playa del Carmen Main Beach

Located in Playa del Carmen (Downtown Playa del Carmen), One Playa Del Carmen is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.6 mi (1 km) from Mamitas Beach Club and 5.9 mi (9.6 km) from Xcaret Eco Theme Park.

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and complimentary bottled water, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has facilities measuring 67 square feet (6.25 square meters), including a meeting room. Free self parking is available onsite.

Buffet breakfasts are available for a fee.

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
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• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
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• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Other things you would like to know

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Shield between guests and staff in main contact areas
LGBTQ friendly
Property follows sanitization practices of Safe Travels (WTTC - Global)
Temperature checks are available to guests
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) National Guidelines for reopening Tourism (Mexico)
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Essential workers only - NO
Protective clothing is available to guests
Contactless check-in is available
Electrostatic spray is used for disinfection
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Reservation might be required for some facilities onsite
Individually-wrapped food options are available for lunch
Commonly-touched surfaces are cleaned with disinfectant
Total number of rooms - 108
Number of floors - 2