Near Aggertalsperre

Located in Bergneustadt, PHÖNIX Hotel is a 2-minute drive from Bergisches Land Nature Park and 7 minutes from Aggertalsperre. This 4-star hotel is 4.8 mi (7.8 km) from Eckenhagen Monkey and Bird Park and 4.6 mi (7.4 km) from Gumbala Water Park.

Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, tour/ticket assistance, and a picnic area.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Satisfy your appetite for lunch or dinner at Panorama Restaurant, a restaurant which specializes in regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Useful informations

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Other things you would like to know

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
Protective clothing is available to guests
Commonly-touched surfaces are cleaned with disinfectant
Total number of rooms - 50