In Cancun (Downtown Cancun)

With a stay at Hotel Soberanis, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Dubai Palace Casino. This hotel is 8.5 mi (13.6 km) from La Isla Shopping Mall and 1.6 mi (2.6 km) from Las Plazas Outlet Cancun.

Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Take advantage of the hotel's room service (during limited hours).

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• No onsite parking is available
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
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Other things you would like to know

Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Contactless food service / room service is available
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) National Guidelines for reopening Tourism (Mexico)
Cashless transactions are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
Contactless check-in is available
Electrostatic spray is used for disinfection
Masks are compulsory at the property
No cribs (infant beds) available
Commonly-touched surfaces are cleaned with disinfectant
No elevators
Number of buildings/towers - 2
Total number of rooms - 77
Number of floors - 3