Near Grand Coral Golf Riviera Maya

When you stay at Viceroy Riviera Maya All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Playa del Carmen Main Beach. This 5-star property is 7.6 mi (12.2 km) from Maroma Beach and 10.7 mi (17.2 km) from Xcaret Eco Theme Park.

Make yourself at home in one of the 41 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Rooms have private balconies or patios. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and complimentary newspapers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless Internet access, concierge services, and wedding services.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

• Guests under 14 years old are not permitted at this adults-only property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• Property requires all guests aged 4 and up receive on-site PCR COVID-19 testing (USD 155.00 per person, per stay).
• On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
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• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Other things you would like to know

Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Gap period enforced between guest stays - 24 hours 24 hours
LGBTQ friendly
Temperature checks are available to guests
Onsite COVID-19 testing (PCR) is available
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) National Guidelines for reopening Tourism (Mexico)
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Onsite COVID-19 testing (Antigen) is available
Essential workers only - NO
Protective clothing is available to guests
Onsite COVID-19 testing (PCR) is required
Gloves are available to guests
No cribs (infant beds) available
No rollaway/extra beds available
Minimum guest age is 14 14
Caters to adults only
Property follows sanitization practices of COVID-19 Guidelines (CDC)
No elevators
Property does not require health documentation at check-in
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Minimum age for COVID-19 test requirement: 4 4
Onsite COVID-19 testing (Antigen) is required
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Reservation might be required for some facilities onsite
Individually-wrapped food options are available for lunch
Commonly-touched surfaces are cleaned with disinfectant
Year Built - 2012
Total number of rooms - 41